Terms and conditions

1. General
   1. Please review these terms and conditions (T&C) that regulate the relationship you will have with the Cryptomarket group carefully. By clicking accept, or by accessing, registering or using our services, whether, through www.cryptomkt.com website, API, mobile applications or any associated services, you agree to be bound by these terms and conditions.
   2. These T&C will govern the operations between you (the 'User)' and the service provider through the use that you will make of the platform www.cryptomkt.com (the 'Platform').
   3. If the T&C are not acceptable to the User, the User must refrain from accessing and/or using the Platform and immediately suspend the use of the Services. Any person who does not accept the T&C, which is mandatory and binding, must refrain from using the Services. Failure to read, understand and fully accept these terms by the user means that they do not consent to them and, consequently, that there will be no contract between the user, the service provider and the Cryptomarket group.
   4. The Platform contains links to the system for access to means of payment, exchange of crypto assets and/or other virtual assets (the 'System') operated by the service provider, directly or through a third party that has been legally established as a regulated market, which, in turn, the platform is linked to CRYPTOMARKET as a provider of payment processing and collection services in fiat money.
   5. The User's relationship with the System is completely unrelated to the service provider, which does not own, operate, or have control over those sites and/or applications, and CRYPTOMARKET disclaims any responsibility for the content, materials, actions, and/or services provided therein, as well as any damages and/or losses arising from their use including, but not limited to, direct and/or indirect damages, lost profits, and/or loss of goodwill resulting from the use and/or inability to use the System, even if CRYPTOMARKET has been advised of the possibility of such damages occurring. In addition, the presence of links to the System and/or other websites does not imply any partnership, relationship, approval, sponsorship, support, and/or endorsement by CRYPTOMARKET of such sites and their content.
   6. The foregoing is without prejudice to the responsibility that CRYPTOMARKET has through its local operators in the functions that are typical of its competence and the payment collection and processing service it provides.
   7. Use of and access to the Services is not permitted by persons or jurisdictions concerning which there are regulations in force under insurmountable prohibitions on the use of the Services. In addition, the service provider may restrict all or part of the use of the Services at its sole discretion and reserves the right to discontinue providing services, without notice, without cause, and without compensation, to the User.
   8. The service provider reserves the right to modify these Terms of Use at any time.
   9. The service provider undertakes to make reasonable efforts to inform changes in terms of use through the means it deems appropriate, but it is the ultimate responsibility of the User to review the Terms of Use of the Site periodically.
   10. Once the changes to the terms of use have been made, if the user continues to use and access the site, it will mean that they accept said changes.
2. DEFINITIONS
   1. Digital Asset: Means any digital asset or digital currency that is used on the Platform.
   2. Application and/or Applications, interchangeably: Any computerised means of accessing the Platform www.cryptomkt.com.
   3. Wallet: A virtual account opened on the Platform that reflects the balance of Funds and the collections and payments made by the User and any other data relevant to the User.
   4. CRYPTOMARKET or Cryptomarket Global: Refers to the group of companies that have been mandated to collect deposits and process transactions.
   5. CryptoMKT SA or CryptoMarket Argentina: A legal entity domiciled in Argentina mandated by the service provider to process and collect deposits and make withdrawals instructed by clients trading in Argentine Pesos (ARS). It is a company duly incorporated in Argentina.
   6. CryptoMKT Serviços Digitais LTDA or CryptoMarket Brasil: A legal entity domiciled in Brazil, which is mandated by the service provider to process and collect deposits and make withdrawals instructed by clients operating with Brazilian Reais (BRL), are made by CRYPTOMKT SERVIÇOS DIGITAIS LTDA, a company duly incorporated in Brazil.
   7. CryptoMKT SpA or CryptoMarket Chile: A legal entity domiciled in Chile mandated by the service provider to process and collect deposits and make withdrawals instructed by clients trading in Chilean Pesos (CLP). It is duly incorporated in Chile and voluntarily registered with the Financial Analysis Unit (UAF).
   8. CryptoMKT Colombia SAS: legal entity domiciled in Colombia, which is mandated by the service provider to process and collect deposits and make withdrawals instructed by customers who operate with Colombian pesos (COP). Company duly incorporated in the Colombian territory.
   9. CryptoMKT Perú S.A.C.: legal entity domiciled in Peru, which is mandated by the service provider to process and collect deposits and make withdrawals instructed by customers who operate with Peruvian soles (S /), this company is duly incorporated in the territory.
   10. The service provider: Any entity that owns the platform www.cryptomkt.com, that directly or through a third party carries out all the operations of buying and selling cryptocurrencies and that is responsible for the custody of digital assets against the User.
   11. Financial Entity: Those entities covered by the Financial Entities Act in each applicable country where the service provider has its operations open.
   12. Funds: Those Funds are reflected in the User's Wallet and are accounted for by the Provider following the applicable regulations.
   13. Platform: The computer system owned by the service provider records and reflects the balance and movements of the User's Funds and can be accessed via its own or third-party applications.
   14. Services: The services provided by the administrator directly or through companies belonging to CryptoMarket Global or through various other companies.
   15. Fees: The fees and/or costs to which the Services will be subject.
   16. User: interchangeably, the customers and beneficiaries of the Services, including without limitation: (i) registered users, (ii) as well as anyone who occasionally visits and/or uses the Platform, regardless of the level of verification their account enjoys.
3. SERVICES
   1. The administrator provides a secure and simple exchange of digital values against local currency through a marketplace or online Platform.
   2. The marketplace allows registered users to observe, purchase, sell, and digital exchange values, such as ETH, XLM, EOS, BTC, or others.
   3. The service provider reserves the right to refuse, cancel, suspend, or deny transactions made through external platforms that do not comply with applicable local regulations.
   4. Funds paid through CryptoMarket Global do not accrue interest. Both CryptoMarket Global and the service provider are not a credit institution or another business regulated by the laws applicable to money credit operations under the current legislation of each respective country.
   5. The User understands and accepts that the Platform allows the User to send and receive electronic money and/or fiat money (the 'Funds') and convert one digital asset into another.
   6. The T&C and their electronic or computer acceptance are a valid and legal commitment between the User and the Provider. The User acknowledges that the acceptance of these T&Cs have the same legal effect as if they had signed the physical or digital signature in an agreement of wills and accept that their consent will be obtained electronically for all legal purposes that may arise.
   7. The User must review these T&C each time they access the Platform since they are mandatory and binding.
4. THE PLATFORM
   1. The service is provided through an exchange or web platform that allows registered users to trade digital securities through a national currency or other digital securities available on the platform.
   2. The service provider provides the platform services and custody of digital assets. Who is empowered to outsource part or all of this service without prejudice to being responsible to the User.
   3. Local financial entities provide fiduciary asset custody services according to the currency used.
   4. The service provider services are intended to be a means for Users to personally and independently credit funds in their account and carry out activities of purchase and sale of digital assets, collecting or paying Funds or other currencies.
   5. The transactions that the User carries out with their Funds will be understood to have been carried out, and, therefore, effective when they have been confirmed by the service provider and not when they have been initiated or ordered, and they are irreversible once executed.
   6. By way of example, the service provider reserves the right to cancel, reverse, liquidate, annul, terminate, suspend and/or reject any transaction made by the User with their Funds. Likewise, it will inform the User of the reasons it has proceeded to the email registered by the User.
   7. The User acknowledges and assumes any risk, cost, loss, and/or liability incurred by the service provider, or CryptoMKT Global, including legal fees, arising, related and/or in any way linked to the use inappropriate use of the Services by the User.
   8. The service provider will be able to reimburse the User, when requested, the amount equivalent to the Funds available in his Wallet, as long as they have not been delivered and/or transferred to a beneficiary and/or recipient and/or the third party, or are associated with an order pending execution that reserves funds, by the T&C and the User's instructions.
   9. The operation of the Platform could be partially or totally restricted at any time, in a scheduled or sudden manner, which could eventually lead to the non-execution of pending operations. The User accepts that both the service provider and CryptoMKT Global are not and will not be responsible, for any reason and under any circumstances, for damages and/or losses that may be caused to the User due to the foregoing, and undertakes to keep the service provider, and CryptoMKT Global, harmless from any claim, cost, expense, loss and/or liability, including legal fees that must be incurred, derived from the non-execution of these operations.
   10. The service provider reserves the right to reverse any operation that has been carried out as a result of an interruption in the service or failure in the operation of electronic communications, commercial facilities, storage facilities, recording mechanisms or other components of the services. In addition, services. In these circumstances, the operations will be reviewed on a case-by-case basis, and the service provider may provide information through the email address provided by the User.
   11. Losses derived from fraudulent and/or accidental transactions may not be recoverable, and, in addition, once they have been confirmed, the User will be obliged to comply with them. The User understands and accepts that the service provider and CryptoMKT Global have no responsibility for all those operations carried out by the User that are fraudulent and/or accidental and/or are the product, consequence and/or are linked in any way with negligence on the part of the User in the care of their passwords or access codes.
   12. The service provider reserves the right to suspend, cancel or not execute orders suspected of failing to comply with these T&C or commission some type of illegal activity. When the user carries out an operation and/or transaction, the service provider may withhold the fee corresponding to the Services so that the funds are available to complete the operation. Consequently, the User accepts, acknowledges, and affirms that the service provider and CryptoMKT Global will not be responsible for facts or events that restrict or prevent the free availability of the User's funds. Nor will they be liable for fortuitous events or any other cause of impossibility of complying with these T&Cs that were not attributable to them. Likewise, the user accepts that in the event of the circumstances described above, the service provider collects the commissions agreed upon in the agreed terms, even when the operation cannot be carried out due to the user's responsibility.
   13. Neither the service provider nor CryptoMKT Global will, in any case, be responsible for the misuse of the forms of authentication or data protection used by the User. Nor will they be for phishing attacks, spear phishing, identity theft, cyber-attacks and/or any type of attack the User is a victim of.
   14. The service provider and CryptoMKT Global will not be responsible for failures and/or errors in the operation of the device, the operating system and/or software used by the User to access the Platform and the Services, nor for those related and/or caused by third-party providers of internet access services, cell phones and/or any other service provided by persons other than the service provider and CryptoMKT Global.
   15. Internet transmission risks: the client understands that there are risks associated with the use of services provided through an internet-based platform, and any of the following situations may occur, this list not being exhaustive: hardware, software, and connection Internet failure. The client also acknowledges that the service operator will not be responsible for communication failures, service interruptions, errors, distortions and delays in transactions when operations are carried out regardless of the cause of the said problem.
   16. Considering that blockchain is a technology that is under development, and it is impossible to guarantee that it will be available 100% of the time, Cryptomarket publishes in real-time the availability of the transaction service of the assets that it makes available to the public, being the responsibility of the client to make sure that the assets they wish to trade are available when they wish to use the platform by verifying the information. Therefore, neither the service provider nor CryptoMKT will be responsible for the impossibility of trading cryptocurrencies when the networks of said crypto active are under maintenance, making their transfer impossible. In such cases, they will not be responsible for the eventual profit and/or loss that may occur due to the price variation experienced by such asset, since said market circumstance must be analogized to the occurrence of a case of force majeure since it is not responsibility or the power of the service provider or CryptoMKT the determination of the moment in which said network maintenance will be carried out.
   17. The service provider reserves the right, in any case, and without any communication and/or explanation, to prohibit access to its Applications and/or Services to any person, including access to the User, any account and the Wallet. The User and/or password recovery process will only be carried out through the service provider's steps unilaterally established for this purpose. This process must always be initiated at the User's request and never by the service provider. Under no circumstances will the service provider ask the User, by post, email, or telephone, to reveal the Passwords and/or Secrets that the User uses to access the Platform.
   18. The User acknowledges and agrees that the service provider and CryptoMKT Global are not responsible for any event or circumstance that affects any of the institutions in which the User's Funds are maintained.
   19. Transactions with the Funds may be subject to delays, setbacks and/or conditions affecting transmission or execution. The service provider has no control over possible failures in the hardware, software, electronics or in possible market congestion, for which the User acknowledges and accepts that in such cases, the service provider will not be responsible for delays, difficulties or conditions that adversely affect the transmission or execution of orders.
   20. Likewise, the service provider may require the User to confirm an instruction by telephone or any other authentication means designated for this purpose. All the Funds are operated by and between the Users, so they are owned by them, and the service provider only provides the Applications to facilitate the operation.
   21. All the exclusions and limitations of liability established in these terms and conditions favoring the service provider are extended to CryptoMarket Global in its capacity as a mere agent to collect and process the User's deposits and withdrawals.
5. THE USER
   1. Registration in the platform: to use all the platform's functionalities, the users must provide truthful and updated information about the platform's registration in each information verification stage.
   2. Information Verification: for the sole purpose of validating the information submitted by the User, the verification of authenticity is authorized through third parties specialized in the matter.
   3. The service provider, at its sole discretion, may suspend, reject, or remove from its registry of active users those who fail to comply with the rules of the site and these T&C. In this way, it is understood included in this clause the possibility of rejecting the registration of a user when the service provider has background that allows proving that the user is not able to read and fully understand these T&C.
   4. The submitted documentation will be subject to verification through the platform. The requirements of each documentation will depend on the transaction amount that the user wishes to carry out. The service provider will determine the amount, denomination and related requirements at its discretion.
   5. Additionally, the service provider may request information that it considers relevant or necessary to use the platform's features.
   6. Failure to comply with any request for information will result in account suspension and closure.
   7. User Security System: The service provider provides multiple security systems through the platform. It is the users' exclusive responsibility to make correct use of them.
   8. The user account is of a personal, unique and non-transferable nature.
   9. The user declares that the information provided is reliable, and it will be the user's responsibility to keep it updated.
   10. The facilitation, sale, assignment or transfer of personal accounts to third parties is prohibited.
   11. Facilitating any type of use regarding the personal account to third parties is prohibited. The unauthorized use of Accounts other than their own will result, in the opinion of the service provider, in the immediate suspension or closure of all the Accounts involved, as well as the purchase and/or sale orders pending execution.
   12. Any attempt to do the above or to assist third parties (Registered Users or not) in the unauthorized use of Accounts, either by distributing instructions to that effect, software or tools for said purpose, will result, in the opinion of the service provider, in the immediate closure of the respective Accounts.
   13. The closure or termination of the Accounts is not the only action that the service provider can take as a result of the infringement or violation of what is indicated here, as well as in other sections of the Terms of Use, for which the service provider, reserves the right to take any other action against the persons involved.
   14. Likewise, the service provider reserves the right to reject applications for registration to the platform or cancel a previously accepted one without prior notice and without generating the right to compensation or compensation to the user.
   15. Any violation of these Terms and Conditions may result in compensation in favor of the service provider regarding the damages this may cause.
   16. The user expressly declares that they will not use the platform or any service provided by the service provider to perform illegal or criminal activities of any kind.
   17. The service provider receives and makes payments exclusively through bank transfers according to the banking agreements of each respective country. This expressly excludes checks, vouchers, promissory notes or other bank documents or instruments representing money. Deposits may not be credited or withdrawals approved to third-party accounts other than those defined by each user on the Platform.
   18. The service provider will return the non-accredited deposits due to the subscriber's availability, discounting the corresponding transfer rate, except for the commissions that come from the services provided, as the cause of the return of the deposits is not the responsibility of the provider, in both cases, the amounts deducted will depend on the country and the service in question.
   19. The service provider will not make any refunds to accounts whose owner does not coincide with the account owner on the Platform.
   20. To register as a User and use these Services, they must be of the legal age required by the applicable legal system and/or have the necessary legal capacity to be bound by and accept these T&C. Minors will not be able to use the services that the service provider provides through the application, so any request to join as a minor member will be denied.
   21. The User acknowledges that there are various technological and cyber risks, including fraud, inherent to the use of electronic or digital means, as well as regulatory risks, including those related to the duties and/or enforceable obligations, of which in no case the provider of the service will be responsible.
   22. It is the User's responsibility to enable the two-step authentication method. The messages and/or instructions that the User issues or communicates after their authentication will be considered valid for all applicable purposes and issued through secure devices approved by the User and received in full and without alterations to the service provider's servers.
   23. It is the responsibility of the User not to share or provide their identification data credentials and access Passwords to third parties and ensure that they enter their data or credentials in the official web address of the Platform. Access to the Applications and official sites of the service provider is the User's sole responsibility, and the service provider will not be responsible for the security of the connection from which the User accesses for any reason.
   24. Derived from the foregoing, it is the User's responsibility to notify the service provider if they believe or suspect that their User data, Wallet, or credentials may be compromised or if a third party is acting on their behalf. In addition, the User undertakes to take all necessary or convenient measures requested by the service provider and follow the procedures established by the latter to regain control of their User under threat of losing it definitively.
   25. The User accepts that the service provider will contact and notify the email address they have registered when opening their Account. It also accepts as valid all those notifications, communications and/or summons by electronic means made to said email by the law of each country, either for the formation of agreements of wills or for the mere sending of notifications.
   26. The service provider will never request confidential or secret data from the User by email or any means other than the secure site identified with the HTTPS prefix. In addition, the User must keep their email address updated and notify the service provider of any change. Also, all communications sent by the service provider to the email address registered by the User will be considered valid regardless of their actual receipt.
   27. The User acknowledges that all their decisions are made solely and exclusively in their name and on their account and without interference or advice from any third party.
   28. The service provider does not validate information regarding third-party users on the platform; It is the sole and exclusive responsibility of the user to inform the data of each operation.
   29. The service provider reserves the right to modify its conditions without prior notice, and it is the responsibility of the user to review these conditions.
   30. To maintain the highest security environment for our clients, for transfers greater than 100 ETH, the service provider operates through Smart Contracts. Therefore, our clients strongly recommend using wallets that support this protocol.
   31. The proper use, management and/or custody of signatures, private keys, access codes, passwords and any other data necessary for access to Accounts and/or Wallets (hereinafter "Secrets" and/or "Passwords"). ” indistinctly) are the sole responsibility of the User. The service provider will not be responsible for the User's lack of diligence, negligence, and/or inexperience in the Passwords control, care, custody, and/or handling. The service provider will not be responsible for any consequences, be they immediate, mediate and/or casual, that the mishandling and/or custody may generate. By way of example, these consequences may involve the total and absolute loss of funds and/or Secrets.
6. MOVEMENTS AND FUNDS ON THE PLATFORM
   1. The service provider keeps an account register of transactional movements that allow the User's payments and collections to be identified and the balances of Funds in the User's accounts to be available at all times.
   2. The User may download a transaction receipt showing each of the transactions made at any time. The service provider reserves the right to adjust, correct, or reconcile its records and transaction history where necessary, which the User acknowledges and accepts, being obliged to pay any balance due.
   3. In the event of an error, the User shall have [30] calendar days to bring it to the attention of the service provider; after this period, the User shall be deemed to have acknowledged and accepted the account history without being able to initiate a claim at a subsequent date.
   4. Likewise, the User will download the tax receipt of the fees associated with the platform's operations.
   5. The service provider shall at no time be liable for any fluctuations that may result from changes in the purchasing power of funds used in the Applications.
   6. The service provider does not request or require the User to maintain Funds in their Wallet. The funding of the Wallet is necessary exclusively to use the Services that the User desires. If the User's Wallet has a negative balance, the User agrees to return the necessary funds to the service provider immediately without notice. The service provider reserves the right to suspend the use of the respective Wallet until the negative balance is fully repaid and take all collection actions it deems appropriate.
7. PREVENTION OF MONEY LAUNDERING AND TERRORIST FINANCING POLICY
   1. The service provider's Prevention of Money Laundering and Terrorist Financing ("AML / ATF") policy is guided by the resolutions of the Financial Intelligence Unit ("FIU") and the international standards issued by the Financial Action Task Force on Money Laundering.
   2. The User acknowledges that the service provider will comply strictly with the valid requirements of any competent authority, whereby there may be requirements in addition to those set out in the T&Cs. Compliance with the requirements in terms of personal data will be subject at all times to the provisions of our privacy policy and current legislation.
   3. Suppose there may be a suspicion that a User or Wallet is in breach of any provisions of AML/AFT. In that case, the User acknowledges that the service provider has the right to carry out any review and/or audit action it deems necessary and/or advisable, such as requesting and collecting any necessary information or documentation, as well as to report, in our sole discretion, any activity to any authority and, if applicable, to take any action or perform any act implicitly or explicitly contemplated in the T&Cs or applicable law, including without limitation the temporary or permanent suspension of any User and/or Wallet or access to the Applications.
   4. As part of the implementation of our AML/AFT policy, the service provider reserves the right to request any additional information, intending to determine or corroborate the transactional profile, whether declared or operated of the User as well as the origin and destination of the funds involved in the operations that the user performs or for any other related or convenient purpose and, if the necessary and/or satisfactory information is not received, the service provider may suspend or terminate the Services and/or the contractual relationship with the User, including access to the Platform. In addition, the Funds that the User deposits, holds, or sends through the Platform and/or through the use of their Wallet may be exclusively reintegrated in deposit accounts opened in a Financial Institution in the name of the User; otherwise, prior legal or judicial resolution in this regard, the User waives all funds that were in the service provider as determined by the competent authorities.
   5. The service provider may also share information with Financial Institutions following the Law of each country to fulfill their legal obligations and/or their contractual responsibilities to you. This is following our Privacy Policy and personal data protection regime.
   6. The service provider will create standardized application programming interfaces (or "APIs") that will enable connectivity and access by other Payment and Collection Service Providers, by other Financial Institutions, and/or by third parties specialized in information technology, to share various data and information as provided for in the applicable regulations and as provided in our Privacy Policies.
   7. The service provider maintains and permanently monitors the level of risk of the User and establishes daily, monthly and annual limits for using the Services and following which it requires the information it establishes according to the circumstances.
   8. Having complied with the information and documentation requirements established, the User may use the Services with the limits of deposits, withdrawals, and monthly balances determined and subject always to the provisions of the legislation applicable to the activity of the service provider, without this exempting the User from providing or updating the information and/or documentation that the service provider from time to time, requested following its policies of risk control and prevention of money laundering.
   9. The service provider reserves the right not to open accounts, Wallets, and/or Users to persons who in its sole discretion do not meet the requirements set forth or who, for any other reason, do not, in of the service provider's judgment, meet any of the situations that it may from time to time determine in its best interests and compliance with any domestic or foreign law.
   10. Similarly, the service provider reserves the right to modify, in its sole discretion, its policy on risk control levels and prevention of money laundering, either to reflect changes in the purchasing power of the currency, to adapt to national or international events that generate a disproportion or simply as a protective measure.
   11. When registering on the Platform, the User must provide specific registration data and information to verify their identity. Some of this information may include personal, private, or sensitive data which will receive the treatment set out in the service provider Privacy Policies. By completing the online registration form, the User affirms that they provide true, accurate, current, and complete information about themselves as required by the registration form; and further agrees to maintain and update the registration data to keep the information complete, true, accurate, current and complete for as long as they are a User of the Platform.
   12. The registration of more than one User for the same human or legal person is prohibited.
   13. The service provider will use the personal data collected from the User to carry out activities focused on fulfilling the obligations arising from any legal and commercial relationship resulting from these T&C and providing the best possible experience to the User. For more information about the treatment and the rights that the User can assert, the User can access the service provider's Privacy Policies.
   14. Deposits from accounts in Financial Institutions in the name of third parties other than the User who holds the Wallet are prohibited. Transfers must always come from an account in the user's name opened with a Financial Institution; otherwise, they will be returned to the original account. In addition, the service provider reserves the right to return any transfer made by any third party in contravention of the provisions of the T&C and such requirements as it may determine from time to time and to initiate any related activities following applicable law.
   15. The service provider reserves the right to suspend, cancel or modify any aspect of the Wallet and/or the Platform that is related to the provision of the Services, or its availability, at any time without prior notice, without having any responsibility. . Particularly and for illustrative purposes only, the service provider reserves the right to suspend, modify, deactivate or cancel the User's Wallet and/or account, as well as their access to all or part of their services immediately and without prior notice in cases where:
       1. There is an alleged breach of these T&Cs in the opinion of the service provider:
       2. The User funds their Wallet from another account over which they have no ownership, real or apparent.
       3. A court order is issued for the freezing of funds.
       4. The User or his Wallets are subject to any pending litigation, investigation, or governmental proceeding.
       5. There is reasonable suspicion that the User is in breach of the AML/AFT policy or has failed to comply with any of the provisions of these T&Cs.
       6. The User fails to provide true, current, and accurate information.
       7. The User funds his Wallet through the use of fraudulent techniques or processes or in an unlawful manner.
       8. If there is a suspicion that the funds are the proceeds of illicit or criminal activity.
       9. If, in the reasonable opinion of the service provider, the User's Wallet interacts with illegal and/or fraudulent services;
       10. For any other reason for which the service provider considers that the User's Wallet or the transactions it has made represent a risk to the service providers operations; and,
       11. For any other cause or without cause, at the discretion of the service provider.
8. ADDITIONAL PROVISIONS
   1. If a Wallet is closed for any reason, any funds will remain in such Wallet as unclaimed property until the funds are claimed. If this occurs, the service provider will use reasonable efforts within its control to notify the user of the situation at the email address registered.
   2. Wallets that have had no collection or payment transactions or balance inquiries for [11] years will be transferred to the service provider omnibus account created especially for that purpose, and those funds will be subject to all price variations due to inflation and loss of purchasing power of currency that may arise. In addition, the service provider will notify the user of this situation in the registered email account [90] days in advance.
   3. About the above, movements related to the collection of fees will not be considered.
   4. The contents of the Application and the Platform, such as text, information, graphics, images, logos, trademarks, software, databases, designs, APIs, functional architecture, and any other material (the "Content"), are protected by the laws in force in each country in which the service provider is incorporated, including, but not limited to, copyright laws, patents, trademarks, utility models, industrial designs and domain names, whether registered or not, in the country or abroad.
   5. All Content is the property of the service provider and/or any other affiliates, subsidiaries, branches, agencies, agencies, representations, controlling, controlled, related, and any other human or legal person related to it and its content. The compilation, interconnection, operability, and disposition of the Application contents are the exclusive property of the service provider and/or its related companies. The User shall refrain from any act of decompilation, reverse engineering, modification, disclosure, or provision of the Content. The unauthorized use, adaptation, reproduction, and/or commercialisation of the Content may be punishable under the laws in force in each country where the service provider is incorporated.
   6. Any controversy or dispute, claim, or question arising between the Parties relating to this Agreement, its existence, validity, qualification, interpretation, scope, scope, performance, termination or resolution, or in any way connecting to that, directly or indirectly, shall be communicated to the other party within thirty (30) days after it arises, so that the Parties may attempt in good faith to resolve the Dispute informally and finally resolved by agreement between them.
   7. Your notice must include (i) name, address, email address, and telephone number, (ii) a description in reasonable detail of the nature or basis of the Dispute, and (iii) the specific remedy you are seeking.
   8. If no agreement is reached within ninety (90) business days, the dispute shall be submitted to mediation before an approved mediator from the country of jurisdiction, selected by the requested party from a panel of 4 proposed by the requesting party. The parties stipulate that in the event of failure to reach an agreement in mediation, they will submit to the exclusive jurisdiction of the International Chamber of Commerce following the regulations and procedures in force approved for the same, which the parties declare to know and accept and form an integral part of the present, expressly waiving any other jurisdiction or jurisdiction that may correspond to them, and/or the interposition of exceptions of incompetence. The seat, or legal place of arbitration, shall be the State of Chile. Remote proceedings shall be valid.
   9. By using the Platform or ordering or receiving the administrator Services, the User declares that (i) they is empowered to accept and comply with the T&C, (ii) compliance with the T&C does not contravene any provision that is applicable to him, nor any contract or agreement to which they is a party, (iii) they has obtained and any necessary authorization to comply with the T&C is in force, (iv) is not a party to any litigation or controversy that could have adverse effects with respect to its obligations under the T&C, as well as with respect to the resources provided on the Platform, (v ) the T&C constitute valid and enforceable obligations in accordance with their terms, (vi) the user is legally able to grant their consent electronically with respect to these T&C and (vii) there is no law or regulation that restricts or prohibits the use of our Services in the jurisdiction, Country or State where the User resides, is a citizen, is constituted, his effective address headquarters is located or the servers from which their connection comes are located.
   10. Similarly, the User agrees to indemnify the service provider, as well as their respective officers, directors, employees, and employees (and hold them harmless from any damages, costs, expenses, or losses, including legal fees) for disputes arising out of or relating to the User's breach of any of its obligations under the T&Cs or applicable law.
   11. The User agrees to indemnify and hold harmless the service provider in respect of any loss or damage suffered by the User as a result of any event, act, or omission in connection with access to the Platform and/or the Services and agrees that to recover such loss or damage, and the service provider may use the Funds held in any User Wallet or exercise its rights under applicable law, until the loss and/or damage is recovered.
   12. If any provision of the T&Cs is invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
   13. The T&C and the rights and obligations hereunder may not be transferred or assigned by the User in any form whatsoever. The service provider reserves the right to assign, transfer or assign the information we have collected from the User in connection with an assignment to subsidiaries, affiliates, controlling, associated, or affiliated entities, or as a result of any other transaction.
   14. For the interpretation, compliance, and execution of the T&C, the parties agree that the laws of the country that corresponds to the jurisdiction will be applicable and submit to the jurisdiction and competence of the courts of Chile, renouncing in this act those who by the ministry of law, jurisdiction or residence may correspond to him, by reason of his domicile or for any other reason.
   15. These T&C, their interpretation, compliance and execution, will be regulated by the law of each of the jurisdictions where the Provider and/or CryptoMarket Global operates as an incorporated company. In this way, the Parties agree to submit to the jurisdiction and competence of the courts that correspond to the capital of each country, renouncing in this act those that by law, jurisdiction or residence may correspond to them, due to their domicile or any other cause.
   16. The User declares that they have read the provisions of the T&C and that they understand the scope of their obligations and rights, thus assuming the obligations that derive from their consent, without any legal or factual error, violence, fraud, bad faith, deceit, injury, incapacity or any other defect that could affect the consent.
9. CLOSURE OF ACCOUNTS AT THE REQUEST OF THE USER
   1. Account Closure Request
      1. Registered users may request the closure of their account in DYSOPSIS LIMITED if there are no pending transactions to be executed.
      2. If there are balances of money in the Platform, a bank account must be submitted to carry out the transfer that could favour the said User for closing the account.
      3. It can only be deposited in the bank account whose information matches the name of the registered User.
      4. Otherwise, the service provider may refrain from making the payment.
      5. These can only be transferred once they are converted into legal tender money in owing digital values.
      6. The omission of any requirement in the closing process will condition the closing of the account until its fulfilment.
      7. Once 12 months have elapsed without having provided a valid bank account or contacting the service provider and having made reasonable efforts to communicate and resolve said money to the registered User within that period, these balances will be donated.
      8. The T&C will be in force for an indefinite period, as long as the contractual relationship between the service provider and the User exists and is maintained. However, once the User requests the Closure of his account, the T&C will remain in force as long as there are pending obligations.
10. DEATH OF THE USER
    1. In the event of the death of a validly registered customer, the service provider will only initiate the suspension and account closure protocol before the formal notification of the fact by third parties. In no case the service provider will begin the process ex officio.
    2. Once the fact is proven, the service provider will inform the balances in local currency and Cryptocurrencies to those who validly represent the deceased according to the laws of each country.
    3. The service provider will proceed to deliver the stored values following the applicable regulations of each country.
11. INDEMNITY
    1. The Registered User shall indemnify, hold harmless and defend the service provider, its affiliates, subsidiaries, and controlling companies, and their respective directors, managers, administrators, and employees, for any action, claim or demand from other Registered Users or third parties for their activities on the Site or for its breach of the Terms of Use and other policies that are deemed incorporated into the Terms of Use or for the violation of any laws or rights of third parties, including attorney's fees in a reasonable amount. The Terms of Use or the violation of any laws or rights of third parties, including attorney's fees in a reasonable amount.
12. SERVICE FEES AND COMPENSATION
    1. Users agree to pay the applicable fees and charges according to the fee schedule in effect at the time the operation is executed on the platform. For the calculation, both the dynamic rate applicable at the time of the transaction and the current conditions of the dynamic rate program will be considered. It is expressly stated that creating an order in the Exchange Pro or Simple services with a specific rate does not guarantee that this rate will be applied, as rates may vary due to updates or the calculation of dynamic rates based on the volume traded.
    2. The current rates are the ones publicly available in the "Rates" section on our website.
    3. All transactions are subject to fee payment, which will automatically be collected from your account to carry out an operation on the Platform.
    4. You declare to be in full knowledge of the above, and you accept it.
    5. If charges have been billed for Service or entries that had not corresponded, the User must contact the support area to email [email protected].
    6. The refund will be subject to the deposit or withdrawal applicable fees depending on where the trade with fiduciary money is carried out. Click here if you have any doubts about our "Know Your Customer" (KYC) procedures.
13. MARKET ORDERS
    1. The CryptoMarket platform supports the following order types for buying and selling of digital assets:
       1. Market: Market orders are executed at the current market price and can take more than one order from the book to be fully executed.
          1. Market Order: A market order means to buy or sell an asset at the market price. The market price is determined as the best available price for the asset when the order is placed.
          2. Market Order with Stop: These orders allow users to buy or sell when the market reaches a specific price, so your order will be executed at the market price when that predefined price is reached. Stops do not use reserve funds.
       2. Limit: Limit orders are executed according to the conditions defined in the order, as described below.
          1. Limit Order: A limit order involves entering a price other than the market price to execute the order when it reaches that value. A limit order to buy would be a limit price lower than the market price. A limit order to sell would be a higher limit price than the market price. When you execute a limit order, these funds are reserved in your account. Limit orders are displayed in the order book.
          2. Limit Order with Stop: Means that a limit order is created at a specific price. Once the stop price is reached, it becomes a limit order. This requires a stop order and limit order to be specified. Stop limit orders do not reserve funds and appear in the order books before they are activated.
          3. Limit Order with Post-only: It is only placed in the order book if it is unique and is cancelled if it matches any existing order. This type of order guarantees that you will never pay the taker fee.
          4. Limit with GTC (Good-Till-Cancelled): This instruction stipulates that a limit order must be kept open until fully executed or manually cancelled. Generally, cryptocurrency platforms have this option by default.
          5. Limit with IOC (Immediate-Or-Cancel): These are fully executed immediately, i.e. they stipulate that any part of the order that is not completed instantly must be cancelled. Suppose you send an order to buy 10 BTC at $10,000, but you could only get 5 BTC at that strike price. In that case, you would only buy those 5 BTC, and the rest of the order would be automatically closed.
          6. Limit with FOK (Fill-Or-Kill): These orders must be executed immediately and wholly, or not at all. Fill-Or-Kill orders are either filled immediately (and complete) or removed (cancelled). If your order was to buy 10 BTC at $10,000 and partially filled, it becomes wholly deleted.
          7. Limit with Day Order: Keeps the order active until the end of the trading day considering the server time, 0 UTM.
          8. Limit with G.TD (Good-Till-Date): Allows you to buy or sell a security at a specific price until a predefined validity date, where you can set the validity date of the order. This order will remain in effect until it is executed, expires, or cancelled until the validity date, considering the server time is 0 UTM.
       3. Scaled: The scaled order is a set of multiple orders to buy or sell automatically distributed among the price range determined by the user (from the minimum to the maximum price). The quantity could have a flat, increasing or decreasing distribution. Once opened, orders become individual and are executed or cancelled independently.
       4. Margin trading (leverage): Margin trading is a form of trading where the broker or the Platform leverages the positions you take. This is to multiply the profits you can make on your successful trades, but at the same time, it multiplies your chances of losing everything in the value of the order. The leverage levels and the interest to be paid for margin financing are available at www.cryptomkt.com/en/fees.
       5. Simple: The service provider is not liable for losses in cases of position closures.
14. Trading View
    1. The Exchange Pro viewing tool uses the Trading View tool to provide technical analysis features. However, we do not recommend using technical analysis as the only tool for financial decisions. Likewise, we also do not recommend making hasty decisions. Therefore, it should be understood that PAST MOVEMENTS DO NOT GUARANTEE FUTURE RESULTS.
15. Simple
    1. Simple Functionality
       1. What is Simple? The platform's functionality facilitates users' registration, allowing them to buy, sell, and convert cryptocurrencies quickly, safely and simply.
    2. User Registration by Simple
       1. Simple will guide you step by step to finish the registration process on the Platform so that you can complete it easily. To carry out any kind of operation that involves movement of funds - be it fiat or cryptocurrencies - from, to or within the Platform, you must reach at least the Basic verification level, and Simple will accompany you until then.
       2. All Platform users verified at the basic level or higher can carry out Simple operations.
       3. ll the data you provide during the verification or registration process is protected and safeguarded by the provisions of our Privacy Policies, which are part of these Terms and Conditions.
    3. Transactions using Simple
       1. After registering, Simple will assist you in the process of buying, selling and converting cryptocurrencies.
    4. Fiat currencies Deposits and withdrawals with Simple
       1. To make deposits and/or withdrawals through Simple, you must register a bank account.
       2. Deposits and withdrawals may or may not be subject to fees, depending on the country of the bank of your bank account. You can find these fees here: Service fees.
    5. Simple Purchase
       1. You can choose between buying an amount of one or several cryptocurrencies or choose to buy packages or packs of cryptocurrencies.
       2. The determination of the composition of packages corresponds to the service provider's sole discretion. This includes, but is not limited to, what cryptocurrencies will be contained and the percentage that each of them represents in the pack.
       3. The service provider will have the sole discretion to maintain or not to purchase one or more packs. These may be modified at any time, without prejudice to those already acquired.
       4. If you buy a pack, the deposit you make by way of payment will be distributed as necessary so that the percentage that must represent each cryptocurrency in the package is respected.
       5. Whether you buy a pack or a quantity of a specific cryptocurrency, does the service provider ensure any kind of profitability. The digital values are subject to high degrees of volatility inherent to any commodity. These changes directly affect its valuation and may even go down to zero.
    6. Sales using Simple
       1. Using Simple, you will choose between selling an amount or a percentage of a specific cryptocurrency or a percentage of your cryptocurrencies portfolio.
       2. Whichever selling method you choose, the amount of legal tender you must receive as payment will be deposited into your bank account. The terms for the deposit mentioned above to be made are freely defined by the service provider, taking into account factors such as the amount of the transfer and the country in question.
    7. Conversions using Simple
       1. You can choose between converting a free amount of a certain cryptocurrency to another.
       2. Whatever cryptocurrency you choose, the amount of currency you must receive will be deposited in your wallet in the CryptoMarket of the corresponding cryptocurrency. The deadlines for the aforementioned deposit to be made are freely defined by the service provider, who may consider factors such as the amount of the transfer and the country in question for their setting.
       3. Purchases, sales and conversions will be made through taker orders, so they will be executed instantaneously, provided that there is sufficient liquidity in the Platform market.
       4. For these purposes, the purchase or sale will take orders from the Market of the country of the bank account you have valid registered.
       5. While the service provider may show you an estimated amount of cryptocurrency you may receive for a purchase or money you may receive for sale, the amount will ultimately be determined by the price of the order (s) taken.
       6. If you have registered more than one bank account and these depend on financial institutions from different countries, you will be able to choose the account or card that will determine the Market for the transaction, provided that such choice occurs before the purchase or sale.
       7. Purchases, sales and conversions using Simple will be subject to fees. You can see them here: www.cryptomkt.com/en/fees.
16. RISKS REGARDING TRANSACTIONS OF DIGITAL VALUES
    1. When using the Platform, you declare to be fully aware of the risks associated with operating with digital assets.
    2. For this reason, we recommend you carefully consider the market conditions and your financial circumstances before trading on the Platform.
    3. If you have doubts about the risks associated with digital values, learn more.
    4. The digital values are subject to high degrees of volatility inherent to any commodity. These changes directly affect its valuation and may even go down to zero.
    5. Additionally, the decentralised digital values are not backed by governmental entities, central banks, federal reserves, or other entities or precious metals such as gold or silver.
    6. Before carrying out any trade, you must define your strategy according to your financial conditions and particular market conditions.
    7. The platform is developed through Blockchain technology from Ethereum. It is possible that due to specific technological situations, maintenance, and other unforeseen factors, services will be temporarily interrupted.
    8. By entering and registering with the service provider, you accept and recognise these risks as foreseeable factors related to the use of the technology. Under no circumstances is the service provider liable for any direct or indirect damage or loss, including, without limitation, all losses, costs, expenses, loss of profits, loss of revenue or expected profit expectations as a result of the failure of the platform service or from our website, regardless of the cause or period. In Argentina, the User understands and accepts that by its nature, the right to revoke does not apply to the Services, by the CCC. 1116.
17. INFORMATION, REPORTS, AND RECOMMENDATIONS
    1. The service provider does not provide financial advice, statements, or guidance. Instead, you are responsible for determining the digital transaction value according to your financial objectives, value parameters, risk management, and personal financial situation. In case of doubt, we recommend you get advised by independent professionals.
18. TAXES
    1. The User’s responsibility is to pay all the taxes applicable to the Service established by their country of residence.
19. DIVISIBILITY
    1. If, for any reason, one or more of the terms and conditions outlined in these Terms of Use are declared null or void, in whole or in part, such declaration shall not affect the validity of the other terms and conditions of these Terms of Use.
    2. If one or more of said terms and conditions were declared null or ineffective, the affected users and the service provider will do their best to achieve the same result or effect that the content or null or ineffective provision would have produced.
20. CUSTOMER SERVICE
    1. The customer has at their disposal a Customer Service Center to contact an agent directly by email at the following address: [email protected].
    2. CryptoBox is an open opinion platform; The opinions expressed in the chat section are the property of their respective authors.
    3. The service provider's not responsible for the accuracy and credibility of the opinions expressed or articles published in the opinions section and declines all responsibility for their use.
    4. The service provider reserves the right to delete the messages sent if they are considered inappropriate for the Site's content or users who are consistently denounced for misuse.
    5. The client accepts that they must always maintain, in all circumstances, respectful conduct with the entire CryptoMarket Group community. This community comprises every user who interacts with the service provider and its support team. In case of non-compliance with this obligation, the service provider will have the right to limit its functionalities and may even suspend the account and cancel it. In this case, the funds available to the client will be returned within 7 business days.
21. DEPOSITS AND WITHDRAWS USING SERVICE PROVIDER
    1. The payment platform used by the customer is a payment processor that allows you to pay and withdraw money into your service provider account from or to the bank accounts associated with your credit and debit cards.
    2. For deposits or withdrawals requested using the payment platform used by the customer to be authorized by the service provider, the following circumstances must be met:
    3. The identification document number (ID) and other personal data of the person or entity that owns the account in the payment platform used by the customer, including email, must coincide with those of the account owner in The Platform. In compliance with corresponding regulations, payments or withdrawals that appear in the name of third parties or whose information does not match that of the account on the Platform will not be credited.
    4. The amount of the deposit or withdrawal must be within the range that corresponds to the level of verification that the user who owns the account on The Platform has reached.
    5. The User who owns the account must have delivered the information requested by the service provider, either within the framework of the standard flow of registration or creation of accounts or in the case of specific information requirements, for example, related to the origin of the User's funds;
    6. The fulfilment of the other conditions established in the General Terms of Service of the Platform. The service provider reserves the right to refuse, cancel, suspend, or deny payments or withdrawals made through the payment platform used by the customer that does not comply with the conditions mentioned above.
    7. In the case of rejected deposits due to non-compliance with the conditions of the previous clause, the service provider will return the funds to the original payment platform used by the customer account from which the rejected price came. Except for the commissions that proceed for the services duly provided, since the cause of non-compliance will fall on the client and not on the service provider.
    8. This process may take up to 90 days, and the service provider may require additional information and/or documentation to prove ownership of the account in the payment platform used by the customer. If the user whose deposit has been rejected does not have an account in the payment platform used by the customer and has paid with his credit card, the latter will make the refund. If you do not have an account and have paid with a payment method other than a credit card, the payment platform used by the customer will create a report assigned to the subscriber, in which the amount subject to the refund will be received.
    9. The service provider accreditation of deposits or withdrawals will occur within a maximum of 1 business day. The payment platform used by the customer could take up to 2 weeks to validate withdrawals in its records, depending on the type of user account on its Platform.
    10. The deposit fee (cash-in) from the User's account in the payment platform used by the customer will be automatically deducted from the amount paid. This, notwithstanding the charges the payment platform used by the customer may charge on the transfers that precede the said payment.
    11. The withdrawal fee (cash-out) to the user account in the payment platform used by the customer will be automatically deducted from the amount withdrawn. On the resulting amount, the payment platform used by the customer may charge an additional fee for the receipt of funds in their accounts and transfers after the withdrawal mentioned above. Therefore, we recommend informing yourself about these charges before performing any operation.
    12. The service provider will not be responsible for any failures or delays due to the actions or omissions of the payment platform used by the customer.
    13. The service provider will only authorize payments and withdrawals made through the payment platform used by the customer in Argentina and Brazil.
22. CRYPTO WALLET
    1. CryptoWallet is a mobile application that facilitates the purchase and sale of crypto coins. These Terms and Conditions apply to it, especially as established for Simple, as well as the Platform's Privacy Policy.
    2. It is up to the User to provide, together with his registration information, a secret password, the User being the only one in charge of maintaining the confidentiality of the same as any related information.
    3. In case of loss or compromise of access information or the platform’s use, you must be informed immediately through our email [email protected]. This notification obligation considers any security commitment related to bank accounts registered in the Platform. The service provider will not be liable for any damages or losses related to the omission or failure of this obligation.
23. REFERRAL PROGRAM
    1. Terms and conditions of the service provider Referral Program:
       1. Referral Program (the "Program"): Reward program Rewards plan to consist of awarding referents and referrals, following the conditions indicated below, by making the first registration invitations on the Platform of the service provider to third parties not registered, and by accessing the seconds to the Platform, register, and meet the requirements that each Campaign requires.
       2. Campaign: Referral Program with limited validity to time and availability of individual prizes, published by the service provider on its Platform, with specific conditions and rewards.
       3. Host: A user who is duly registered with an account in the service provider, who shares his QR Code or his personalized URL to the Referred, so that they create his own and that, having fulfilled all the terms and conditions of each Campaign, will have the future right to receive a Prize in exchange.
       4. Referral: Person who creates an account on the platform managed by the service provider under an invitation received by a Referrer, either by QR code or URL.
       5. Prize: A benefit to which the Host is entitled, to the extent that the conditions of these Terms and the respective Campaign are met.
       6. Good faith: The Programs are designed in good faith, and it is that same good faith that we expect from Hosts and Referrals. Consider that we can stop awarding the prizes if we believe that the participants act in bad faith or against the nature of this program.
    2. Whenever the service provider initiates a Campaign, every User duly registered and active account may participate in the Referral Program.
    3. To obtain the benefits of the Program, it is necessary to fully comply with the following requirements: (1) that the already registered user share their QR code or personalized URL, which will be available when entering "My account" > "Referral Program"; (2) that the referral creates an account on the platform managed by the service provider, has entered using that QR code or that URL; and (3) that Host and Referrer comply with the conditions established in these Terms and the conditions determined by the service provider for the respective Campaign.
    4. In case of complying with the above requirements, the Hosts will receive the prizes in the corresponding form according to their nature. So, just by way of example, if the service provider determines the award in XLM, they will arrive at your XLM wallets.
    5. If the Referred is already a user of the Platform, the Host can not claim any prize for the reference.
    6. The registration of the Referred utilizing the program does not constitute any kind of exception concerning the KYC (Know Your Customer) processes that the service provider applies.
    7. The service provider reserves the right to determine the term of each Campaign and its effects, assess the awards received by the Host and terminate or modify any condition of the program.
    8. If the service provider identifies that a Host or a Referrer attempted to make or use the program in an erroneous, fraudulent, illegal manner or violation of these Terms or the Conditions of one or more Campaign (s), it will be banned. It will no longer be able to access it. The benefits of this or the following Programs. The definition of the misuse of the program is at the discretion of the service provider.
    9. Without being exhaustive, behaviours indicative of misuse are considered:
       1. The creation of additional accounts with the same identification document, name, email, or phone.
       2. The use of bots, fictitious identities, or malicious emails.
       3. Deliver any misleading or annoying information to CryptoMarket or others. By way of example, misleading information is understood to lead one to think that the operations have a guaranteed return or that which misleads regarding the Services provided by CryptoMarket.
    10. It is not allowed to References and Referral marketing, mass distribution, or resale of QR codes or URLs, so we will not consider such references. We can not discern the will of each participant, nor do we intend to do so; however, we are committed to acting fairly and reasonably.
    11. Also not allowed for hosts and Referral:
        1. Publicity.
        2. Send spam.
    12. It’s allowed:
        1. YouTube Channels.
        2. Informational and amateur sites.
        3. Shared information on social networks.
24. ACCEPTABLE USE
    1. By accessing our Services platform, you agree that you will not violate any law, contract, intellectual property or other third party rights or commit an unlawful act and that you are solely responsible for your conduct while using our Services. Without limiting the generality of the preceding, you agree that you will not do the following acts:
       1. Use our Services in any way that may interfere with, disrupt, impair, adversely affect, or inhibit other users from thoroughly enjoying our Services or that may damage, disable, overburden, or impair the operation of our Services in any way.
       2. Use our Services to pay for, support or otherwise engage in illegal gambling, fraud; money laundering; terrorism or other illegal activities.
       3. Use any robot, crawler, indexer or other automated means or interface not provided by us to access our Services or extract data.
       4. Use or attempt to use another user's account without their permission. Attempt to circumvent any content-filtering techniques we employ or attempt to access any service or area of our Services that you are not authorised to access.
       5. Provide false, inaccurate or misleading information.
       6. Encourage or induce a third party to engage in any of the activities prohibited by this section.
25. Deposits and withdrawals using Skrill and Neteller
    1. Skrill and Neteller are a payment processor that allows you to deposit and withdraw money into your DYSOPSIS LIMITED account, from or to the bank accounts associated with your credit and debit cards.
    2. For deposit or withdrawal requested using Skrill or Neteller to be authorised by Dysopsis Limited (Dysopsis Chile), the following circumstances must be met:
       1. The identification document number (ID) and other personal data of the person or entity that owns the account in Skrill and Neteller, including email, must match those of the account holder in Dysopsis Limited (Dysopsis Chile). In compliance with AML regulations, no credits or withdrawals that appear in the name of third parties or whose information does not match that of the account in DYSOPSIS LIMITED will be accredited.
       2. The amount of the payment or withdrawal must be in the range that corresponds to the level of verification that the User who has the account holder in DYSOPSIS LIMITED has reached. The User who owns the account must have delivered the information requested by DYSOPSIS LIMITED, either within the framework of the standard flow of registration or creation of accounts or in the case of specific information requirements, for example, related to the origin of the User's funds.
       3. The fulfilment of the other conditions established in the General Terms of Service of the Platform. Dysopsis Limited (Dysopsis Chile) reserves the right to refuse, cancel, suspend, or deny payments or withdrawals made through Skrill and Neteller that do not comply with the conditions as mentioned above.
    3. In the case of rejected payments due to non-compliance with the conditions of the previous clause, Dysopsis Limited (Dysopsis Chile) will proceed to return the funds to the original Skrill or Neteller account from which the rejected payment came.
       1. This process may take up to 90 days, and Dysopsis Limited (Dysopsis Chile) may require additional information and/or documentation to prove ownership of the account in Skrill or Neteller. If the user whose deposit has been rejected does not have an account in Skrill or Neteller and has paid with his credit card, the latter will make the refund. If you do not have an account and have paid with a payment method other than a credit card, Skrill or Neteller will create a report assigned to the subscriber, in which the amount subject to the refund will be received.
       2. Dysopsis Limited (Dysopsis Chile) accreditation of deposit or withdrawals will occur within a maximum period of 1 business day. Skrill or Neteller could take up to 2 weeks to validate withdrawals in its records, depending on the type of user account on its Platform.
          1. The deposit fee (cash-in) from the User’s account in Skrill and Neteller will be automatically deducted from the amount paid. Please check our fees in Service Rates. This, notwithstanding the charges that Skrill or Neteller may charge on the transfers that precede the said payment.
          2. The withdrawal fee (cash-out) to the user account in Skrill and Neteller will be automatically deducted from the amount withdrawn. Please check our fees in Service Rates. On the resulting amount, Skrill and Neteller may charge an additional fee for the receipt of funds in their accounts and transfers after the withdrawal mentioned above. We recommend that you inform yourself about these charges before performing any operation.
          3. Dysopsis Limited (Dysopsis Chile) will not be responsible for any failures or delays that occur due to the actions or omissions of Skrill and Neteller.
          4. For the moment, Dysopsis Limited (Dysopsis Chile) authorises payments and withdrawals made through Skrill and Neteller to any person who has a valid account on the platforms.
26. CVU
    1. SG FINANCIAL TECHNOLOGY S.A. (SG) is a PAYMENT SERVICE PROVIDER THAT OFFERS PAYMENT ACCOUNTS by Communication A 6885 of the BCRA, being duly registered in the "Registry of payment service providers that offer payment accounts" enabled by the Superintendence of Financial and Exchange Entities (SEFyC), and must comply with the current Information Regime. It is established that SG offers payment services and is not authorized to operate as a financial entity by the Central Bank of the Argentine Republic. Therefore, SG does not provide the User with any banking or foreign exchange service, limiting itself exclusively to providing a payment processing service on behalf of the holders of virtual payment accounts. Therefore, the funds deposited in payment accounts do not constitute deposits in a financial entity, nor do they have any guarantees that such deposits may enjoy by the applicable legislation and regulations regarding deposits in financial entities.
27. AUTORIZATIONS
    1. "CRYPTOMKT" S.A. DE C.V. states and declares that, prior to the entry into force of the Law to Regulate Financial Technology Institutions, it was carrying out regulated activities therein. For this reason, in terms of the Transitory Provisions of the aforementioned law, "CRYPTOMKT" S.A. DE C.V. will file the corresponding authorization request with the National Banking and Securities Commission, and where appropriate with the Bank of Mexico, in the terms established in the general provisions issued for that purpose.
    2. At the time that "CRYPTOMKT" S.A. DE C.V. request authorization will publish by this means or the one that the law indicates for this purpose, that the request is in process, therefore the activities carried out during said period are not supervised by the competent Mexican authorities.
    3. "CRYPTOMKT" S.A. DE C.V. will continue carrying out the aforementioned activities to provide the best and most innovative service in the financial sector.